1. What types of cups are suitable for the cup lid?
Our silicone cup lid is a universal design that fits most common cup types, including glass cups, ceramic cups, stainless steel thermos cups, etc. The recommended cup mouth diameter is between 7cm and 10cm.
2. Is the cup lid resistant to high
temperatures? Can it be used for hot drinks?
Yes. The product is made of food-grade silicone material, which has good heat resistance and can withstand temperatures up to 230°C. It is suitable for hot drinks, microwave heating (please make sure there are no metal parts) and dishwasher cleaning.
3. Is the cup lid sealed and leak-proof?
The silicone cup lid is designed to be lightly sealed to prevent dust and splashes, but it is not a completely leak-proof product. It is not recommended for closed storage in a dumped state.
4. How to clean the cup lid?
You can wash it by hand with a mild detergent, or put it directly in the dishwasher. Please avoid scratching the surface with sharp tools.
5. Is it supported for returns and exchanges?
Yes. If the product you received has quality problems or does not match your order, please contact us within 7 days of receiving the goods and we will arrange a return or exchange for you. Please refer to the Return Policy for detailed terms.
6. How long does it usually take to ship?
The order processing time is usually 2 business days, and the shipping time varies by country and region. Please refer to the Shipping Policy for more information.
7. How can I contact you?
You can leave a message at goldsupply@universalcupcover.com or the Contact Us page on the website, and we will respond within 24 hours.